Privacy Policy

We collect the following categories of personal information:

• Contact Information: Name, phone number, email address, and service address.
• Service Details: Property type, service history, treatment preferences, and scheduling information.
• Payment Information: Billing details processed securely through our payment processors. We do not store full credit card numbers.
• Communications: Records of your inquiries, service requests, and correspondence with our team.
• Website Usage Data: IP address, browser type, pages visited, and referring URLs collected automatically via cookies and analytics tools.

We use the information we collect to:

• Provide, schedule, and manage mosquito, flea, and tick control services at your property.
• Send appointment reminders, technician arrival notifications, and service completion updates via SMS and email.
• Process payments and send invoices or receipts.
• Respond to customer inquiries and provide ongoing support.
• Improve our website, services, and customer experience.
• Comply with applicable legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: Trusted vendors who assist in operating our business, including payment processors, CRM platforms, scheduling software, and email/SMS communication providers. These parties are contractually obligated to protect your data and may only use it to perform services on our behalf.
• Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of Mosquito Control 360, our customers, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business assets, with appropriate confidentiality protections in place.

We do not share or sell your mobile phone number or SMS opt-in data to any third party for marketing purposes.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and secure third-party payment processing.

While we take data security seriously, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any identified vulnerabilities.

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand how visitors interact with our content. Cookies are small text files stored on your device.

We may use:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Tools such as Google Analytics that help us understand site usage patterns (data is aggregated and anonymized).
• Marketing Cookies: Used to track the effectiveness of our advertising campaigns.

You may disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of SMS: Unsubscribe from text messages at any time by replying STOP.
• Opt-Out of Marketing Emails: Unsubscribe via the link included in any marketing email.

To exercise any of these rights, please contact us using the information in Section 8 below. We will respond to verified requests within a reasonable timeframe.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.